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Group Dashboard FAQ’s

Your Group Dashboard is the hub for managing your clients access and progress.

From your Group Dashboard, you can:

Add and remove students from your group and the course either individually or in bulk

Add and remove Group Leaders from your group

View individual student progress and progress as a group

Email an individual student or the whole group

Change student details such as their name, email address or password

Export a “Team report” which will provide you with a progress report for each student

What's a Group Leader?

A Group Leader is a person who is in charge of managing what happens within a group – that’s you! As a Group Leader you have full control of all the students in your group. You can even add other Group Leaders to help you out and remove them when they’re no longer needed. 

  1. Click “Group Dashboard” from the menu
  2. Find the group you wish to add the student to and click the “Students” button
  3. Click on the “Add Student” button
  4. Fill in their first name, last name, username, and email address – Tip: when creating their username, a great layout is their first name, followed by a full stop, and then their last name, with no capitals or spaces. EG: betty.mcgregor
  5. Then click “Save”
  6. The student will automatically receive a welcome email with their username and password.
  1. Click “Group Dashboard” from the menu
  2. Find the group you wish to delete the student from and click the “Students” button
  3. Find the student from the list and click “Edit”
  4. Then click the “Remove” button
  5. WARNING: This cannot be undone so please make sure you are happy to delete this student.
  1. Click “Group Dashboard” from the menu
  2. Find the group you wish to add the Group Leader to and click the “Group Leaders” button
  3. From the popup, select the tab at the top called “Add Group Leaders”
  4. Fill in their first name, last name, username, and email address – Tip: when creating their username, a great layout is their first name, followed by a full stop, and then their last name, with no capitals or spaces. EG: betty.mcgregor
  5. Then click “Save”
  6. The Group Leader will automatically receive a welcome email with their username and password.
  1. Click “Group Dashboard” from the menu
  2. Find the group you wish to delete the Group Leader from and click the “Group Leaders” button
  3. From the popup, find the Group Leader you wish to delete
  4. Then click the icon of the person with a cross next to it
  5. WARNING: This cannot be undone so please make sure you are happy to delete this Group Leader.

If you wish to create a new group please reach out to us via support@bounceglobal.net and we will set it up for you straight away.

  1. Click “Group Dashboard” from the menu
  2. Scroll down the page
  3. Under the heading “Organisational Report”, find the name of the group you wish to view
  4. Next to the group name, click the “+” symbol
  5. This will expand the information for the group, and you will see a “Group Avg.” completion percentage
  6. If you wish to see the progress of an individual, click the down arrow next to the group average percentage
  7. This will show the complete list of users for that group, how many steps each student has completed and their completion percentage
  1. Click “Group Dashboard” from the menu
  2. Find the group the student belongs to from the first list
  3. Click the “Students” button next to the group name, this will take you to more specific information about that group
  4. Scroll down the page. In the dropdown box for “Student Name” select the student you wish to take a closer look at, and in the “Course Name” dropdown box, select the course they are enrolled in
  5. Then click “Filter”
  6. This will provide you with specific information on which lessons they have completed, when they completed them, and the time they spent on that lesson
  7. You can expand and collapse each module to see more or less detail
  1. Click “Group Dashboard” from the menu
  2. Find the group the student belongs to from the first list
  3. Click the “Students” button next to the group name, this will take you to more specific information about that group
  4. Find your student from the list provided and click the envelope icon
  5. This will start a new email to your student in your chosen program
  1. Click “Group Dashboard” from the menu
  2. Find the group the student belongs to from the first list
  3. Click the “Students” button next to the group name, this will take you to more specific information about that group
  4. Along the top of the page on the right-hand side, find and click the button called “Email Group”
  5. This will open a box allowing you to send a “broadcast” email to the whole group
  6. When you’re happy with your email, just click “Send”
  1. Click “Group Dashboard” from the menu
  2. Find the group the student belongs to from the first list
  3. Click the “Students” button next to the group name, this will take you to more specific information about that group
  4. Find your student from the list provided and click the “Edit” button
  5. From here you can change your student’s name or email address
  6. NOTE: you cannot change a student’s Username – they are permanent.
  1. Click “Group Dashboard” from the menu
  2. Find the group the student belongs to from the first list
  3. Click the “Students” button next to the group name, this will take you to more specific information about that group
  4. Find your student from the list provided and click the “Change Password” button
  5. From here you can change your student’s password manually for them
  1. Click “Group Dashboard” from the menu
  2. Find the group the student belongs to from the first list
  3. Click the “Students” button next to the group name, this will take you to more specific information about that group
  4. Directly underneath the list of students, click the blue button called “Export CSV”
  5. This will download an Excel file called “Team Report” directly to your computer that contains each student’s name, email, number of completed steps, completion date (if complete), and completion percentage.

If you wish to purchase more student seats, please reach out to us via support@bounceglobal.net and we will liaise with you directly about your needs.

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